[ Closed ] Not able do drag files to the lower window

Tell us if the software is behaving badly

Moderator: poiko

Post Reply
geilos
New User
Posts: 3
Joined: Fri Sep 01, 2017 12:09 pm
Contact:

[ Closed ] Not able do drag files to the lower window

Post by geilos » Fri Sep 01, 2017 12:20 pm

I just bought EZ, and it's not working.

I'm trying to drag m4a-files (Apple Lossless) to the window "Drag audio files and folders here", to edit the metadata of the files. The program seems to hang, and I have to force it to quit.

I'm running the latest 64-bit version of Windows 10.

User avatar
poiko
Site Admin
Site Admin
Posts: 3760
Joined: Sat Mar 11, 2006 8:31 pm
Location: https://www.poikosoft.com
Contact:

Re: Not able do drag m4a-files to the lower window

Post by poiko » Fri Sep 01, 2017 12:28 pm

Do you use 32-bit or 64-bit version of Windows ?

Did you try the latest beta ?

viewtopic.php?f=27&t=12542

geilos
New User
Posts: 3
Joined: Fri Sep 01, 2017 12:09 pm
Contact:

Re: Not able do drag m4a-files to the lower window

Post by geilos » Fri Sep 01, 2017 1:03 pm

I use the 64-bit version of Windows, and I tried the latest beta as well.

Atma
Silver
Silver
Posts: 180
Joined: Fri Jul 06, 2007 11:09 pm
Contact:

Re: Not able do drag m4a-files to the lower window

Post by Atma » Fri Sep 01, 2017 2:28 pm

not problem here... w10, 64bit, ez 6.2.3
poikom4aApple.jpg
poikom4aApple.jpg (235.09 KiB) Viewed 395 times

geilos
New User
Posts: 3
Joined: Fri Sep 01, 2017 12:09 pm
Contact:

Re: Not able do drag m4a-files to the lower window

Post by geilos » Fri Sep 01, 2017 3:56 pm

Problem solved by reinstalling the software. Don't know why it didn't work the first time, but it's ok now.

User avatar
poiko
Site Admin
Site Admin
Posts: 3760
Joined: Sat Mar 11, 2006 8:31 pm
Location: https://www.poikosoft.com
Contact:

Re: Not able do drag m4a-files to the lower window

Post by poiko » Fri Sep 01, 2017 5:35 pm

Ok. It is possible that the drag n drop does not work on first run after the installation if there are differences between installer and user access rights. It is solved by simply restarting the app.

Post Reply